Please use the contact forms if:

  1. You want to make large reservations or bookings

  2. You have reservations about the quality of service during your stay and would like to make a complaint.

  3. You want to make recommendations with regards to changes in hotel policy that would enable us serve you better.

  4. You want to find out about discounts, bonuses and other special offers.

  5. You want us to help you plan your events such as weddings, workshops, and conferences.

  6. You need directions from the airport to the hotel.

  7. You would like to make a spa appointment.

Code of Best Practices

Our vision is to create the enabling environment for people to experience the best hotel service the world has to offer when they visit our hotel. In order to accomplish this objective, we try to live up to the following best practices;

  1. We care about you having a rich and rewarding experience and offer our website in more than customer service in more than seven languages.

  2. We implement your feedback. Our services are an aggregation of what you (our guests) enjoy and prefer, and what you find most convenient when you use our products and services.

  3. We assure you of a rich and convenient web platform that guarantees the most competitive prices available anywhere else in the world.

Terms and Conditions

These terms and conditions may be altered from time to time, and applies to each and every item of our service either directly, or indirectly (through third parties) put up online via mobile device, electronic mail, or telephone.

By choosing to use this site, either by accessing, browsing, and/or using (mobile) website or any of our online products and/or services, through any platform whatsoever, and/or by booking or completing a reservation, or any other item from paragraph a-g of our Contact Us menu, you hereby acknowledge and consent to have read, understood, and subjected yourself to the terms and conditions as set out in these terms and conditions.

Privacy Policy

We hereby state now – your privacy is very important to us. We understand that you have placed your trust in us by using this website and we appreciate that leap of faith you have made in us. This means we will passionately protect your data at all cost and will be transparent about the processing of your data.